Ilham’s journey into real estate has been years in the making — shaped by an exciting and accomplished career in customer service and retail management that helped mold her into the trusted, high-performing agent she is today.

After earning her Bachelor’s Degree in Business Administration in 2004 and purchasing her first home in 2008, Ilham discovered a deep and lasting passion for real estate. It was a perfect blend of everything she had always loved: serving people, retail strategy, and client-focused care.

Ilham spent several years in senior retail management, leading teams of over 250 employees across Canada — including in Quebec, Ontario, Alberta, and other provinces. Her responsibilities extended beyond operations and into retail real estate, product development, distribution, and human resources. These diverse experiences sharpened her skills in leadership, strategy, and delivering a top-tier customer experience.

Throughout her retail career, Ilham consistently stood out as a top performer. She received numerous awards, including Best District Manager (Canada-wide) and other national recognitions, a testament to her drive, discipline, and excellence in leadership.

While pregnant with her first child, Ilham made the pivotal decision to follow her long-standing dream of becoming a realtor. Today, as a proud mother of two young boys — Anas and Adam — she brings warmth, patience, and unmatched professionalism to every client relationship.

Ilham is known for her integrity, tireless work ethic, and unwavering commitment to her clients. Her business is built almost entirely on referrals, a reflection of the trust she earns by delivering honest guidance and personalized service that goes above and beyond expectations.

Her success in real estate is just as impressive as her past achievements. Ilham ranked in the Top 2% of agents across Canada as a solo agent with her previous brokerage and now continues to thrive as part of a top-performing team at RE/MAX Hallmark. These consistent results are no coincidence — they’re the outcome of passion, tenacity, and a relentless commitment to excellence.

Originally from Morocco, Ilham has called Ottawa home for the past 28 years. She has extensive knowledge of the city’s neighborhoods and an intuitive ability to match families with homes that meet their unique needs. Fluent in both English and Arabic, she proudly serves a diverse and growing client base.

With a powerful blend of business acumen, real-world experience, and a heart for service, Ilham is the real estate professional you want in your corner. Work with Ilham and experience real estate done with care, drive, and exceptional results.